ABSTRACT
Résumé Introduction La crise sanitaire a été un considérable accélérateur du recours au télétravail. Objectifs Notre étude explore les effets de la fréquence du télétravail sur la satisfaction de vie professionnelle et l’engagement organisationnel affectif des travailleur·se·s. Par ailleurs, elle évalue le rôle médiateur de la satisfaction vis-à-vis de l’équilibre entre domaines de vie dans ces deux relations. Enfin, elle étudie le rôle modérateur de l’ajustement au télétravail (i.e., adaptation aux changements découlant du passage à un environnement virtuel) dans la relation entre la fréquence du télétravail et la satisfaction vis-à-vis de l’équilibre entre domaines de vie ainsi que les leviers de cet ajustement. Méthode Au total, 377 télétravailleur·se·s « tout venant » ont répondu à un questionnaire en ligne mesurant ces variables. Résultats L’augmentation de la fréquence du télétravail entraîne indirectement une baisse de la satisfaction de vie professionnelle et de l’engagement organisationnel affectif chez les travailleur·se·s, en raison d’une dégradation de leur satisfaction vis-à-vis de l’équilibre entre domaines de vie. De plus, lorsque les personnes se sont fortement ajustées au télétravail, les effets négatifs – directs et indirects – de la fréquence du télétravail s’atténuent. Enfin, l’ajustement au télétravail est en grande partie prédit par le fait d’avoir choisi ou subi cette modalité de travail, par l’environnement de télétravail au domicile et par le soutien organisationnel fourni aux travailleur·se·s. Conclusion Nous discutons des implications théoriques de ces résultats et proposons des pistes pour accompagner au mieux le déploiement du télétravail. Introduction The COVID-19 health crisis considerably accelerated the use of telework. Objective The present study focuses on the impact of telework frequency on workers’ work-life satisfaction and affective organizational commitment. This study also evaluates the mediating role of satisfaction with work-family balance in these two relationships. Finally, it investigates the moderator role of telework adjustment (i.e., adaptation to changes resulting from the transition to a virtual environment) in the relationship between telework frequency and work-family balance satisfaction, as well as the drivers of this adjustment. Method In all, 377 teleworkers replied to an online questionnaire measuring the above-mentioned variables. Results The increase in telework frequency is directly associated with a decrease in workers’ work-life satisfaction and affective organizational commitment, due to the degradation of their work-family balance satisfaction. Yet, once workers have made significant adjustments to telework, direct and indirect negative impacts of telework frequency are reduced. Finally, telework adjustment is largely predicted by whether telework resulted from choice or obligation, by the telework environment at home, and by the organizational support provided to workers. Conclusion Theoretical and practical implications of these results will be discussed, with potential avenues to best support the deployment of remote work.
Subject(s)
Antibodies, Neutralizing , COVID-19 , Antibodies, Viral , Humans , SARS-CoV-2 , Spike Glycoprotein, CoronavirusABSTRACT
BACKGROUND: The COVID-19 sanitary crisis has imposed a major reorganization of the health care system in France. Lockdown could be a factor in the emergence or deterioration of psychological disorders; it can be even more fragilizing during the specific period of adolescence. The « Maisons des Adolescents ¼ (Teenagers' Houses) had to urgently adjust their practices to provide continuity of care for adolescents suffering from physical or mental disorders. The « Maisons des Adolescents ¼ are pluridisciplinary care centres for adolescents and their families that provide assessments and services for medical, psychological, socio-educational, educational and legal needs. How did care continue for adolescents during lockdown? What adjustments occurred in the « Maisons des Adolescents ¼ during the health crisis? METHODS: This article presents the case of an adolescent who suffered a significant deterioration of her anorexia nervosa during confinement. Through this case, we describe the reorganization of care within the different units (consultations - day hospital - hospitalization unit) of a Parisian « Maison des Adolescents ¼ during the COVID-19 pandemic. FINDINGS: In this service, the rapid implementation of the telemedicine system in the context of the COVID-19 pandemic made possible provision of continuity in care for vulnerable adolescents and families. Based on the existing literature, we discuss the advantages and limitations of telemedicine and the practical issues for the future organization of care for adolescents. PERSPECTIVES: In contrast to pediatric medicine or child psychiatry, there is no protocol describing the application of telemedicine in adolescent medicine and psychiatry. There is an urgent need for further evaluation of the use of telemedicine for this population. This kind of research will improve knowledge about the effectiveness, acceptability and limitations of using a teleconsultation device in adolescent psychiatry in a crisis context. Certain remote care modalities implemented during the sanitary crisis could thus be maintained over time and become routine in the field of adolescent medicine and psychiatry.